Who we are
IDDQD d.o.o. (“IDDQD”, “we”, “us”) operates the website iddqd.hr and a family of applications you can sign in to with a Google, Microsoft or GitHub account through our shared sign-in service at auth.iddqd.hr — currently Pravo and Cjenik. We are a Croatian limited liability company; see our Company Information page for our full registered details, including the Impressum information an information-society service provider must publish under Art. 6 of the Zakon o elektroničkoj trgovini (NN 173/03, 67/08, 36/09, 130/11, 30/14, 32/19, 67/25).
Contact: info@iddqd.hr
What these Terms cover
These Terms of Service (“Terms”) are the general contract between you and IDDQD for:
- using this website, and
- using any application you sign in to through
auth.iddqd.hr— currently Pravo, which monitors the Croatian land registry and courts, and Cjenik, which publishes price lists as XML/CSV files.
An application may publish its own, additional terms — typically inside the application itself. Where it does, those terms apply alongside these Terms; on any point where the two conflict for that application, its own terms take precedence.
These Terms do not cover how we handle personal data. That is set out in full in our Privacy Policy, which these Terms incorporate by reference.
Accounts and signing in
You do not create a password with us. You sign in to an application with an existing Google, Microsoft or GitHub account, through our authentication service at auth.iddqd.hr; the provider you choose confirms who you are and shares your name, email address and, where available, your profile picture with us. See our Privacy Policy for the detail.
To use an application, you need an account in good standing with one of those providers, and the legal capacity to accept these Terms. Our applications are not directed at children.
You are responsible for everything that happens under your account, and for keeping the Google, Microsoft or GitHub account you sign in with secure. If you lose access to that account, you may lose access to ours; email info@iddqd.hr and we will help where we reasonably can.
Once you are signed in, an application may ask you for further information it needs to provide its service — for example, business details in Cjenik. That is described inside the application itself.
Consumers and business users
Some of these Terms apply differently depending on the capacity in which you act:
- A consumer is a natural person using an application for a purpose outside their trade, business, craft or profession, as defined in Art. 4 of the Zakon o zaštiti potrošača (NN 19/22, 59/23, 59/26).
- Anyone else — a company, a craftsman, or a professional acting within their trade, business or profession — is a business user.
Where these Terms give you a right that Croatian or EU consumer-protection law makes mandatory, that right belongs to consumers and cannot be reduced by agreement. It does not automatically extend to a business user, who accepts the larger allocation of risk that is customary between undertakings.
Acceptable use
When using an application, you agree not to:
- break any applicable law, including the rules that govern access to and use of land-registry and court data;
- try to gain unauthorised access to another account, to our systems, or to the sign-in service at
auth.iddqd.hr; - interfere with, overload, or attempt to disrupt an application or the infrastructure it runs on;
- extract register, court or price-list data at a scale beyond your own, ordinary use of the application, or use an application to build or operate a competing product;
- misuse an application’s AI features to generate unlawful, defamatory or misleading content;
- impersonate another person, or misrepresent your affiliation with any person or organisation.
We may investigate a suspected breach of this section and act as described under “Suspension, termination and account deletion” below.
The service, provided “as is”
We provide the website and our applications on an “as is” and “as available” basis. We do our best to keep them running, but we do not guarantee that they will be uninterrupted, error-free, or available at all times.
Pravo and Cjenik depend, in part, on sources we do not operate — the land registry, the court system, the price-list format a regulation requires — and on identity providers we do not operate for sign-in. A delay, error, outage or change on any of those sides is outside our control, and can affect what an application shows you, or when.
We may change, suspend or discontinue an application, or a feature of it, at any time. Where a change is significant and we can give notice without compromising security or anyone’s rights, we will make a reasonable effort to do so — for example, with a notice inside the application.
AI-generated content and information from public registers
Some of our applications help you follow and understand information published by Croatian public registers. Pravo, for example, monitors the land registry (zemljišne knjige) and the court system, and can generate an AI-assisted explanation of what a new entry or hearing means.
That information, and any AI-generated explanation of it, is provided for your general information only. It is not legal advice, and using an application does not create a lawyer-client or other advisory relationship with IDDQD.
- The underlying register and court data is published, and kept up to date, by the relevant state body, not by us; we relay and monitor it, but do not control how promptly, completely or accurately it is published. An entry can be delayed, incomplete, or later corrected at the source.
- An AI-generated explanation is a summary, not the record itself, and can be incomplete or mistaken about a point that matters to you.
- Always check the point that matters against the official source — the land registry or the relevant court — before relying on it for a legal, financial or other significant decision.
Where an application shows you AI-generated content, we make that clear inside the application, in line with the AI-transparency principles of Art. 50 Regulation (EU) 2024/1689 (the EU AI Act).
Intellectual property
The website, our applications, their software and design, and the “IDDQD”, “Pravo” and “Cjenik” names and logos belong to IDDQD or our licensors, and are protected by copyright, trademark and other intellectual-property law.
Using an application gives you a personal, non-exclusive, non-transferable, revocable licence to use it for its intended purpose, for as long as your account is active — nothing more. You may not copy, reverse-engineer, resell, sublicense, or systematically extract data from an application beyond what it is designed to let you do.
Your content and data
Some applications let you provide your own content — for example, in Cjenik, a photograph or file of a price list you upload to be turned into a published price list. You keep ownership of what you provide. You grant IDDQD the licence needed to store, process and show it back to you as part of the application and, where an application’s purpose is to publish it — as with a Cjenik price list — to make it available in the form the application is designed to publish.
You are responsible for the content you provide: that you have the right to provide it, that it is accurate, and that publishing it does not break the law or infringe anyone else’s rights.
How we handle personal data — yours, and anyone else’s that may appear in what you provide — is set out in full in our Privacy Policy, not repeated here.
Fees
Using our applications currently carries no fee, unless a specific application states otherwise. If we introduce a paid plan for an application, that application will tell you, before you are charged: its price in EUR, what it includes, how billing works, and, if you are a consumer, whether Croatian law gives you a right to withdraw from that plan within 14 days and how to exercise it. These general Terms do not themselves set any price.
Suspension, termination and account deletion
We may suspend or terminate your access to an application, in whole or in part, where: you breach these Terms or an application’s own terms; we reasonably believe your account is being used unlawfully, fraudulently, or in a way that risks the security or integrity of the service or of public-register data; the provider you signed in with revokes or suspends your Google, Microsoft or GitHub account; or we discontinue the application or the feature you use. Where practical, and the situation does not call for immediate action to protect the service or a third party, we will give you reasonable advance notice.
You may stop using an application at any time. To close your account and have your data deleted, follow the process in our Privacy Policy.
The parts of these Terms that by their nature should survive the end of your account — including intellectual property, liability, governing law and dispute resolution — continue to apply after it ends.
Limitation of liability
To the extent Croatian law allows, IDDQD’s liability towards you for loss or damage arising from your use of the website or of an application is limited to direct loss, and does not extend to indirect or consequential loss.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited as a matter of Croatian law — in particular, liability for damage caused with intent (namjera) or through gross negligence (krajnja nepažnja), which Art. 345 of the Zakon o obveznim odnosima (NN 35/05, 41/08, 125/11, 78/15, 29/18, 126/21, 114/22, 156/22, 155/23, 69/26) does not let either party exclude or limit in advance; liability for death or personal injury; or any right you hold as a consumer under the Zakon o zaštiti potrošača (NN 19/22, 59/23, 59/26) or other mandatory consumer-protection law that cannot lawfully be waived or limited by agreement.
Because Pravo and Cjenik draw on public registers, and Pravo also on AI-assisted explanations of that material, see “AI-generated content and information from public registers” above for the specific limits on how far you can rely on that information.
Changes to these Terms
We may update these Terms from time to time — for example, to reflect a new application, a change in the law, or a new sign-in provider. We will post the updated Terms here and update the date at the top of the page. If a change is material, we will make a reasonable effort to draw it to your attention with reasonable advance notice before it takes effect — for example, with a notice inside the affected application.
If you keep using an application after a material change takes effect, you accept the updated Terms. If you do not agree with it, stop using the application and, if you wish, ask us to delete your account as described in our Privacy Policy.
Governing law and jurisdiction
These Terms, and any dispute about them or about your use of the website or an application, are governed by the law of the Republic of Croatia.
If you are a business user, the court with subject-matter and territorial jurisdiction in Rijeka, Croatia, has exclusive jurisdiction over any dispute arising from these Terms.
If you are a consumer, this choice of law and forum does not deprive you of the protection of any mandatory rule of the law of the country where you are habitually resident, or of your right to bring proceedings before the courts of that country, as provided by Art. 6 Regulation (EC) No 593/2008 (“Rome I”) and Arts. 17–19 Regulation (EU) No 1215/2012 (“Brussels I recast”).
These Terms are published in Croatian and in English. If the two versions differ, the Croatian version prevails, since these Terms are governed by Croatian law.
Resolving a dispute
If you are unhappy with an application or with us, email us first at info@iddqd.hr so we have a chance to put it right directly.
The European Commission’s Online Dispute Resolution (ODR) platform, previously reachable at ec.europa.eu/consumers/odr, was discontinued on 20 July 2025 under Regulation (EU) 2024/3228 and no longer accepts complaints. If we cannot resolve a complaint directly, you can find the alternative dispute resolution (ADR) body competent for your country on the European Commission’s own list, at consumer-redress.ec.europa.eu/dispute-resolution-bodies. For Croatia, alternative dispute resolution for consumer disputes is governed by the Zakon o alternativnom rješavanju potrošačkih sporova (NN 121/16, 32/19); we are not obliged, and do not currently undertake, to participate in proceedings before any specific ADR body. This is without prejudice to your right to bring the matter before the competent court described above.
Contact
IDDQD d.o.o. — info@iddqd.hr. Full company details: Company Information.